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If this is the final straw for you when it comes to Intuit products on Mac, don’t forget there are many other excellent bookkeeping solutions on Mac.QB Issue Quality: Yes. Intuit is also encouraging users to buy direct from them instead of Amazon or the Mac App Store because it claims that updates will be issued quicker.

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Meanwhile, the desktop app is available from the Mac App Store for free but it basically acts as a frontend for the Cloud version which requires subscriptions ranging from $9.99 up to as much as $399.99.

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QuickBooks 2015 however remains available to download from Amazon for $179. Bizarrely the desktop version of QuickBooks 2016 is “available” on Amazon for $189 but the download link is for PCs only. It’s possible that the increasing neglect of the desktop version of QuickBooks could actually be a cynical tactic by Intuit to force users to switch to its Cloud version. Move them to the Trash and then empty the Trash.

There you will find the PLIST files with QuickBooks and your versions year. Empty the Trash.ĭouble click on Macintosh HD either on your desktop or via Finder. Locate the PLIST files with QuickBooks and your versions year in the name and move them to the Trash. Hold down the Option (the CMD key next the the spacebar), and then click on the Library folder that appears: Here’s now to remove all of your QuickBooks preference files on Mac:Ĭlick Go in the Finder menu at the top of your screen

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You must then remove all QuickBooks PLIST files but note that removing the QuickBooks PLIST files will reset all preferences back to default and may even cause the product to become unregistered in which case you need to re-enter your registration code. Drag the QuickBooks application icon to the Trash and empty it. Click Go > Applications from the Finder menu at the top of your screen. Shut down QuickBooks and make sure Finder is selected (the smiley icon in the bottom left corner of your Dock). A longer shot is to rebuild permissions on your Mac by using the Disk Utility in OS X – just search for “Disk Utility” in Spotlight.Ī more effective fix that has worked for QB in El Capitan is uninstalling QuickBooks, deleting the preference file and then reinstalling it. This sometimes fixes minor bugs and glitches with files although it seems the problems for most users with El Capitan run deeper than that. One easy tip users can try is to simply rebuild QuickBooks library data by going to File > Utilities > Rebuild Data. There are a few ways you can fix QuickBooks in El Capitan is you’re still having problems. Some of the problems reported by users include email being sent without invoices attached, QuickBooks crashing or freezing and simply not being able to open QuickBooks at all. Intuit has a terrible relationship with Mac users primarily because of the way it has neglected Quicken For Mac over the years and it seems that nothing has changed with the lack of support for QuickBooks.

QuickBooks 2014 definitely does not support El Capitan. Oct 21 Update: Intuit has now updated the above statement to confirm that it QuickBooks 20 now officially work with El Capitan (see comments below). If you are encountering issues running QuickBooks for Mac on OS X 10.11, please consider installing it on a computer that meets the system requirements for the version of QuickBooks you are trying to use.

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QuickBooks is always designed and built to run on the final public release of the Mac OS version that was available at that time and not any OS Apple is still in the process of developing. We won’t take steps to prevent customers from installing QuickBooks, but know that some features may not run correctly. QuickBooks for Mac may run on OS X 10.11 (El Capitan), but there are no versions of QuickBooks officially supported at this time.

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Intuit has admitted that QuickBooks is not officially compatible with El Capitan even though users can still install it on OS X 10.11.Īpple’s new OS 10.11 El Capitan was released to the public on September 30, 2015. It seems that Intuit’s relationship with Mac users just goes from bad to worse as increasing numbers of users report problems with QuickBooks running in El Capitan OS X 10.11. There are several apps that have problems with El Capitan but QuickBooks users should be particularly beware.